What’s In Your Coffee?

I went to the dentist recently.  I dreaded the visit because the last time I went the hygienist pointed out the staining on my teeth and made me feel substandard in the tooth brushing category. I convinced myself it was her issue, not mine, but also changed my entire tooth brushing regimen to avoid another…

Comma Here? Or Comma There?

I sprinkle commas around like…well…sprinkles. The rainbow ones. All over my blog, you’ll find them indiscriminately scattered wherever I mentally paused in my writing because that’s where commas go, right? Somehow, I’ve blanked out on the English classes that dealt with commas. Frankly, I have no idea where to put them. Commas are more of…

Wanted. One Skinner Box. Two Lever Model.

I took a required psychology class in college and remember a lecture on B.F. Skinner, who introduced the theory of operant conditioning, proving his theory with a contraption now known as the Skinner Box. You put a hungry mouse in a Skinner box, which comes equipped with a lever, and in short order the mouse…

The Bad Habit Interruption Dept at Your Service

I work in a hotel.  Yesterday, we were “QA’d”.  A QA is like a mystery shopper for hotels. The idea is to make sure the hotel is maintaining its brand’s standards, and is functioning well operationally.   The QA will pinpoint any bad habits the staff might have developed over the course of the year.…